Shipping & Returns

Shipping & Intentional Delivery

Every order from HerSide is packed with precision and care—because your luxury experience begins the moment your parcel leaves our hands.

• Processing: All orders are processed within 1–3 business days, ensuring your essentials and intimate items are prepared with intention.
• Shipping Area: We currently ship exclusively within the United States.
• Shipping Methods:
  • Standard Shipping: 5–7 business days
  • Express Shipping: 2–3 business days
• Discreet Delivery: Your purchase arrives in plain, confidential packaging—elegant on the inside, completely private on the outside.
• Tracking: Once shipped, you’ll receive a tracking email to follow your order’s journey right to your door.

Returns & Protected Satisfaction

We want you to love every moment of your HerSide experience and the choices you make for yourself. If something doesn’t feel quite right, you may request a return or exchange within 30 days of delivery.

• Hygiene Standard: Due to the personal and intimate nature of our products, certain items (including lingerie, intimate, or personal care products) must be unused and unopened to qualify for return.
• Apparel & Accessories: These items may be returned if they are unworn, in their original condition, and with all tags attached.
• Processing: Once your return is approved, we’ll guide you through the next steps smoothly and privately, ensuring your satisfaction is always protected.

Need Personal Attention?

We reply to every message with personal attention and the utmost confidentiality.

📩 shopherside@gmail.com

Expect a thoughtful, detailed response within 48 hours—your peace of mind is part of our promise.